Shipping policy
At ZORÉ, we aim to deliver your jewellery safely and efficiently. Every order is carefully packed to ensure it reaches you in perfect condition.
Domestic Shipping (India)
Free Shipping
We offer free shipping across India on all prepaid orders.
Cash on Delivery (COD)
We sincerely apologize, but Cash on Delivery (COD) is currently not available. We are working on introducing this option soon. Thank you for your understanding.
Delivery Time
Orders are typically delivered within 3–7 business days after dispatch. Delivery timelines may vary depending on the shipping location.
Pre-Order Items
If your order includes a pre-order product, the dispatch timeline may take 14–20 business days.
Please note: The entire order will be shipped together once the pre-order item is ready.
International Shipping
At the moment, we are unable to offer international shipping. However, we will be launching international deliveries very soon. Thank you for your patience and support.
Customs & Duties
At the moment, we are unable to offer international purchases. However, we will be launching international deliveries very soon. Thank you for your patience and continued support.
Order Processing & Dispatch
Each ZORÉ piece goes through quality checks before dispatch to ensure you receive the best product.
Dispatch Timeline
Orders are usually dispatched within 1–3 business days after order confirmation. Please note that dispatch timelines may extend during: Sale events, High order volumes, Public holidays.
Address Changes
Shipping address changes can only be accommodated before the order is dispatched from our warehouse. Once an order has been shipped, address changes cannot be guaranteed.
Tracking Your Order
Once your order has been dispatched, you will receive a tracking link via email or SMS to monitor your shipment. While we assist with tracking and support, ZORÉ is not responsible for delays caused by: Courier partners, Customs clearance, Natural disasters, Festive season or peak delivery periods, Unforeseen logistical circumstances.
Contact Us
For shipping-related queries, please contact:
Email: support@zorejewels.com
Instagram: @zore_jewels
Customer Support: +91 8860690517
Customer Support Hours: Monday – Friday | 10 AM – 6 PM